Operational Cyber Playbooks
Battle-tested defence, ready to deploy.
Not theory. Not slideware. Operational playbooks UK SMEs use the day a cyber incident hits — written by practitioners.
Ransomware Response Playbook
When ransomware hits, the first 6 hours decide whether you recover or close. Most SMEs have no plan and lose critical evidence in panic.
Risk Avoided
£280,000
Ideal For
Any UK SME with 10–250 staff
- Hour-by-hour decision tree
- Communications templates (staff, customers, ICO)
- Negotiation do's and don'ts
- Recovery sequence checklist
- Insurer notification scripts
Cyber Incident Response Playbook
Incidents don't wait for office hours. You need a one-page action plan everyone can execute under stress.
Risk Avoided
£120,000
Ideal For
Estate agents, accountants, professional services
- Roles & responsibilities matrix
- Containment quick reference
- Evidence preservation steps
- Notification timelines (ICO 72hr rule)
- Post-incident review template
SME Phishing Defence Playbook
84% of breaches start in the inbox. Generic awareness training doesn't change behaviour. You need operational controls.
Risk Avoided
£42,000
Ideal For
Businesses heavy on email (recruitment, hospitality, ecommerce)
- Microsoft 365 / Google hardening guide
- Phishing simulation programme template
- Suspicious email triage SOP
- Reporting workflow
- Quarterly metrics dashboard
Supplier Cyber Due-Diligence Playbook
Your weakest supplier is your weakest link. Most SMEs have no consistent way to assess vendor cyber posture.
Risk Avoided
£95,000
Ideal For
Manufacturers, retailers, regulated sectors
- Tiered supplier risk model
- Pre-contract questionnaire
- Cyber Essentials clauses for contracts
- Annual review template
- Breach response notification SLAs
Deposit Redirection Fraud Defence Playbook
Attackers compromise email threads near completion and substitute fraudulent bank details — single losses commonly exceed £100,000 and the funds are gone within minutes.
Risk Avoided
£180,000
Ideal For
Estate & letting agents, conveyancers, property developers
- Mandatory call-back verification SOP (with scripts)
- Email-thread hijack detection checklist
- Client onboarding bank-detail attestation pack
- First-60-minute recovery runbook (bank, Action Fraud, ICO)
- Staff micro-training cards for completion week
- Solicitor & estate-agent comms templates
All Playbooks Bundle
Every operational playbook, plus annual updates and quarterly UK threat briefings.
£152
£99
12,400+
UK SMEs use Cyber England resources
30 day
Money-back guarantee on every playbook
NCSC
Aligned with UK government guidance
Not sure where to start? Run a free UK Energy Cyber Risk Assessment first →




